Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action—helping people triumph over adversity and build stronger communities from within. Now, and for the future. In Palestine, Mercy Corps has been working hand-in-hand with local communities and partners since 1980s and has staff in three offices based in East Jerusalem, West Bank, and Gaza. Mercy Corps work aims to increase the capacity of Palestinian’s civil society to promote inclusive social and economic development, long-term recovery, and respond to humanitarian need.
Program / Department Summary
Globally, Mercy Corps is a recognized leader in cash transfer programming leading numerous efforts designed to harmonize and improve practices across the sector. Since 2006, Mercy Corps in Palestine has worked to provide vulnerable populations with access to basic needs and livelihood support through different cash modalities with funds from a range of donors, including ECHO, USAID, Qatar Charity, and Humanitarian Fund.
Mercy Corps has made a commitment to increase its use of Cash Transfer Programming (CTP) in humanitarian responses. In Gaza, Mercy Corps has been implementing CTP since 2006, and over the last few years we designed and established a stronger case for multi-purpose cash assistance (MPCA) by testing different cash transfer modalities and completing ambitious research, Learning, and influence agenda. Mercy Corps’ Cash Program includes different cash projects from different donors.
General Position Summary
The Cash Program Coordinator (CPC) will work under the supervision of The Cash Program Officer or Senior Program Officer, closely with other Cash Program Team members, Monitoring Evaluation and Leaning (MEL) unit. The CPC will be responsible for managing and following up the project implementation in the Gaza Strip including field and office work duties including the coordination with partner INGO and local NGOs teams, training and technical guidance to field enumerators and local partner teams, field mass participants data collection, home visits verification, baseline surveys, technical assessments, regular data collection from beneficiates including Post Distribution Monitoring (PDM), participants direct orientation sessions, identification of participants in need to referral to other non-cash services, all required filed coordination, all field M&E activities, and addressing activities’ filed issues.
Responsibilities and Duties
- Be fully responsible for the management and supervision of the Cash program filed activities in the spirit of providing the best possible value for Mercy Corps, program participants, the community at large.
- Ensure all interventions adhere to Mercy Corps’ Program Management Standards (PM@MC), Cash Minimum Standards Policy, program related Standard Operating Procedures (SOPs), program plans and timelines, Protection Principles, Mercy Corps’ Accountability to Participants Standards, or any other Mercy Corps policies and procedures.
- Contribute to program startup activity, including setting up plans for specific target localities identifications, action plans for participant’s identification, data collection plans, and ongoing program management and administration of field teams across various field locations.
- Actively contribute to the participant’s identification, verification, cross-checking, and final selection in line with program plans, selection processes, and standards.
- Supervise the field work and oversee the day-to-day efforts of local NGOs team and enumerators in order to ensure the work is done in a systemic way and according to plans and quality standards.
- Ensure Cash program activities in the field are implemented in accordance with technical, and timely requirements to the highest standards delivering the maximum possible quality and in line with program plans and in compliance with Mercy Corps’ standards and donors’ requirements.
- Develop, and maintain up-to-date program implementation action plans, timelines, participant’s forms, participants tracking sheets, cash transfer tracking sheets, referral tracking sheets, and any program related documents in both soft and hard copies in accordance with Mercy Corps’ Program Files standards are needed.
- Ensure that participants are effectively targeted according to established vulnerability targeting approaches and criteria.
- Lead the design and implementation of participants’ orientation materials and sessions in close cooperation with other team members, and local NGOs teams.
- Work closely with local partner NGOs team to identify participant cases in need for referral to other non-cash services. This includes the filling out referral forms, sharing information with management, sharing cases to relevant service providers, and follow up on referred cases.
- Patriciate in planning baseline as well as end line data collection in line with the established evaluation strategy.
- Collaborate with the program teams and the Monitoring & Evaluation department to and actively participate in conducting relevant assessments, data collection, and other related monitoring and evaluation activities as needed.
- Provide periodic (weekly, monthly, and quarterly) and ad hoc high-quality reports and up-dates on the status of the Cash program implementation.
- Identity, track, and write success stories and produce other communications and impact evidence written material as required.
- Ensure timely and effective coordination with local partners including partner NGOs, and any other field relevant actors and bodies.
- Ensure active engagement, timely communication, and proper coordination and liaison with all Mercy Corps support department including Finance & Compliance, Monitoring & Evaluation, Procurement, and Human Resources & Admin.
- Adhere to all Mercy Corps policies including Code of Conduct Policy and Safeguarding Policy.
- Security
- Ensure that all Cash program activities in the field are implemented with a clear analysis and understanding of security management priorities.
- Organizational Learning
- As part of our commitment to organizational learning – and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve – Mercy Corps expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
- Accountability to Participants
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our partners and to international standards guiding international relief and development work, while actively engaging partner communities as equal partners in the design, monitoring and evaluation of our field projects.
Authority and Accountability
Supervisory Responsibilities
The Cash Program Coordinator does not have supervisory responsibilities.
Accountability
Reports Directly To: The Cash Program Officer / Senior Officer
Works Directly With: Director of Programs, Cash Program Manager, Cash Technical Advisor, MEL Unit, Finance and Compliance Department, Operations Department, Procurement Department, local partner NGOs, enumerators as needed.
Job specification
- Bachelor’s degree, or equivalent, in engineering, development studies, projects management, or other related field or other relevant degree.
- 3+ years of direct field experience in CTP programs.
- Experience in Palestinian humanitarian sector. Excellent familiarity with, and understanding of, Gaza humanitarian context.
- Previous experience working in managing field activities with focus on cash transfer programming.
- Previous experience building capacity of field staff and local partners.
- Demonstrated success working effectively and respectfully with country government, private sector, INGO, NGO partners and other stakeholders.
- Successful and proven communication and organizational skills.
- Excellent Computer skills.
- Excellent oral and written English skills required.
Success Factors
The successful CPC will be capable of multi-tasking, excellent communication and coordination skills with strong personality, have initiative, drive, and energy, and experience with on-the-job coaching. The CPC will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority. The successful candidate will combine great field management skills, skills and experience in maintaining local partners’ relationships.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
جميع الحقوق محفوظة لموقع جوبس.
- Bachelor’s degree, or equivalent, in engineering, development studies, projects management, or other related field or other relevant degree.
- 3+ years of direct field experience in CTP programs.
- Experience in Palestinian humanitarian sector. Excellent familiarity with, and understanding of, Gaza humanitarian context.
- Previous experience working in managing field activities with focus on cash transfer programming.
- Previous experience building capacity of field staff and local partners.
- Demonstrated success working effectively and respectfully with country government, private sector, INGO, NGO partners and other stakeholders.
- Successful and proven communication and organizational skills.
- Excellent Computer skills.
- Excellent oral and written English skills required.
Qualified persons with disability are highly encouraged to apply.
Interested candidates are encouraged to submit an application online HERE
no later than Thursday, 21 July 2022
Only short-listed candidates will be contacted.
Please apply separate application for each position you are interested in.